❓ FAQ
Q1. Do you have a Minimum Order Quantity (MOQ)?
It depends on different product ideas and can be negotiated. Generally, the larger the quantity, the more competitive the unit price will be.
Q2. How is the delivery fee calculated for samples?
As many samples are requested to be sent, we require a delivery fee. You can provide your express account (like DHL/FedEx) or pay according to the express rates. We can also choose a cost-effective shipping method for you.
Q3. What is your policy for after-sales service?
We maintain consistent quality matching the approved samples. If any quality issues arise, we provide appropriate compensation to our customers.
Q4. How do you ensure product safety during delivery?
We use professional packaging solutions and take full responsibility for our packing process to ensure goods remain safe from production to final delivery.
Q5. How quickly can I receive a price quote?
We typically provide a formal quote within 24 hours after receiving your detailed inquiry.
Q6. Are the flowers suitable for outdoor wedding decorations?
Yes, these silk cloth roses are designed for various occasions including weddings, Valentine's Day, and home decor, offering a fashionable and durable alternative to real flowers.